The Objective
The Consultancy & Maintenance Agreement aims at taking the responsibility of managing the entire IT setup at your office comprising Workstations, Server Networking, Operating system, Software Applications, Printers and other Peripherals. The purpose is to relieve you and your staff from the ordeal of day-to-day maintenance and up keeping of your system so that you can concentrate more on running your core business.

Salient Features

  • Logical and cost effective support solution: We work towards your overall cost reduction by plugging the loopholes of your existing IT Setup and maximize the output from your technology investment
  • Single point of contact for troubleshooting: No more classic situation where each of the vendors of different components of your IT set up will pass the buck on the other for problem solving
  • Customized solution, tailor-made for your organization: Our solutions are Scalable and can be optimized in accordance with the size of your organization
  • Unlimited Service and Support Calls
  • Periodical routine system check (monthly/ fortnightly/ weekly, depending on your requirements) to check if your systems are working fine and to ensure a smooth running of your day-to-day business.
  • Sound Backend: Rich collective experience and technical skill-set on stand by to serve the client
  • Convenience: Any maintenance job will be executed according to the convenience of the user at a pre-assigned hour without disturbing his/ her routine works.
  • Shorter Response Time: Your call will be attended as per the priority, always.
  • Routine Check-Up: Regardless of your service call our engineer will perform routine check up of your system in a quartile basis. This will help us anticipate any problem with your system and dealt with it instantly.
  • Periodical updates to keep the client abreast with the latest solutions available for your enterprise
  • Creating, deploying, and updating IT policies in terms of systems configuration, data security, access control, data migration and otherIn one word, we work like your “virtual employees”. We work for your interest, not your vendor’s. We suggest & implement solutions that are best for you.